Human Resources Servicing Applications and Systems Management
GSA Contracts Holder - IT Schedule 70 and HR Schedule 738X
We proactively manage business-critical systems and applications by combining people, process and technology. Systems management today encompasses far more than software and configuration management. We provide the flexibility and innovation of enterprise applications that are driving the development of sophisticated technologies and standards such as Web services and data repositories.
Our Human Resources Applications and Systems Management practice is broadly defined: we evaluate best practice solutions in the management of hardware and software in order to seamlessly support the underlying business services and help the enterprise to achieve competitive advantage. PEP’s HRIT consulting services provide a deeper understanding of these latest technologies and management best practices. Working hand-in-hand with our other practice areas, Perpetual Enterprise Partners can aid in developing more strategic IT management structures, while maximizing ROI on product investments.
Our areas of specialty within the HR Application and Systems Management practice are:
- Adaptive/On-Demand HR ERP Enterprise Support
- Asset (Hardware & Software) Management
- HR Systems OPM & DOD Compliance Management
- eOPF Data Warehousing
- Enterprise Resource Planning Support – Oracle and SAP
- e-Business Systems and Tools
- Systems Performance and Availability
- HR Operations Application Development
- Employee Benefits Enterprise Application Management
- Employee Portal Web Services and SLA Management
Perpetual Enterprise Partners provide HRIT Business Process Re-engineering (BPR) solutions that facilitate the process of fundamentally rethinking and redesigning how your Human Capital campaigns will meet its strategic objectives. We emphasize on innovation, flexibility, quality service delivery, and cost control by re-engineering business methods and supporting processes using state-of-the-art BPR tools and methodologies.
Our Business Process Re-engineering services address your need to leverage newer technology platforms, frameworks, and software products to transform marketing systems and applications. This includes establishing agency unique requirements and project management throughout the lifecycle of the outsourced function concerning transition, project status, results, and possible recommendations for change and managing change during the contract period.
Our Business Process Re-engineering Solutions can help you:
- Scale up to handle a larger employee base
- Effectively address operational or performance issues with current application portfolio
- Achieve a higher degree of maintainability and campaign freedom
- Alleviate licensing and support issues with the older technologies
- Improve user friendliness and portability of applications
- Reduce costs associated with maintaining old and poorly documented legacy system
We enable leading Business and Technology Capabilities:
- Our teams of dedicated business, marketing and technology specialists work with client project teams to understand “VOC” voice of the customer, communication strategy, systems and architect robust technology solutions for re-engineering or migration.
- Our Re-engineering process: Coupled with DFSS (Design for Six Sigma) re-engineering process, achieve one of the best metrics in the Human Capital servicing industry.
- Our proprietary Six Sigma for strategic marketing methodology: SIGMA6 OT (One time) methodology aligns IT solutions to business requirements. It prescribes a methodical, process-centric approach to translate business requirements into clear IT solutions. It is a systematic and repeatable process that derives every part of the solution from the business process that will ultimately use it. SIGMA6 OT uses models, methods, techniques, tools, patterns and frameworks to achieve a smooth translation of enterprise business objectives into an effective marketing program.
Clients Served
